We provide prefect service to our csutomer,if you have questions about our company and product, pls contact with the serive department, we will reply during 24hours
Or contact our Customer Service Department:
The ordering is responsible by the Sales Representative, customers could contact with the representative, who representative ZJKC introduce product and sign contract with customers. Once company get order confirmation, company will book delivery during delivery time.
ZJKC accept the following methods of payment: Visa, MasterCard, Discover Card, cashiers check, certified check, money order or wire transfer to our account. We will check the payment from bank timely, and we will notice customer once we receive the payment,and confirm delivery start time
ZJKC will delivery during the delivery time, all the product packed by double box,the outer carton and inside Al-box,the transport could by air or sea,many delivery manual, FOB,CIF,CFR. Many express: DHL,UPS,EMS,ect. Pls discuss the best shipping methods for your neds with our customer service department when you placing your order.
All products provided 12months warranty, warranted for repair or replacement against defects according to Manufacturers Warranty when used for intended purposes. Product warranties may vary. ZJKC agrees to repair or replace all products under warranty in a timely manner and return to you at no charge. ZJKC is not responsible for freight charges incurred during return to ZJKC for return or repair. All sales are final and no unauthorized returns will be accepted. To inquire about further warranty information or returns please contact our Customer Service Department.
Training for customers and users is very important,the company will provide prefect training directory to the customers, it isn’t just a “catch phrase”, the company will by some ways to offer training. provide the operation training, the technology training, in order to customers could solve the normal problem, which will be Responsed by the technology engineers and service dept. The clinical training, all our product have made the clinical procedure in china and other countries by our company and our distributors, we collect a lot of clinical data,the company can offer them to our customers guide procedure. The company set up a professional training dept for Institute,customers,they can offer face to face training, welcome to company for training. The company cooperated with medical University and Hospital, many doctors could provide profession clincal training to y customers for the company. Our mission is let all customers know how to operation and how to do procedures.
Questions or concerns regarding orders can be directed to our Customer Service Department,we will Organization departments and staff to solve the problem timely during 24hour